Policies

Shipping Policy

Every order we produce is custom-made to your approved artwork, so shipping timelines are tied to production, not stock availability.

Production and shipping timing

Standard orders typically ship within about 2 weeks of your approved mockup, and faster turnaround is available with express shipping. The standard window is an estimated production window, not a guaranteed delivery date — actual timing can vary based on order size, finish, artwork complexity, and season. Rush production may be available for a firm deadline; ask when you request your quote and we’ll confirm what’s possible for your timeline.

Shipping costs

Shipping is not included in product pricing and is quoted separately based on your order quantity, package weight, and destination. We’ll provide an estimated shipping cost along with your quote; the final cost is confirmed once your order is finalized.

Carriers and transit

We ship via standard commercial carriers and select the most reliable option for your order and destination at the time of shipment. We do not guarantee a specific carrier or a fixed transit time, since carrier performance can vary outside of our control. Estimated transit times will be shared when your order ships.

Tracking

Once your order ships, we’ll provide tracking information so you can follow its progress to delivery.

Multiple locations

If your order needs to ship to more than one address — for example, a multi-office brokerage or a franchise rollout — provide a distribution list with your order and we’ll coordinate the split shipment.

Questions about a specific order’s shipping timeline should be directed to info@customfridgeclings.com or (929) 605-4397, and we’ll give you the most current estimate we have.